You can relax – because we never do.

We’re as dedicated as ever to our rigorous health standards and sanitation protocols. 

mask update

The Ministry of Health has lifted the mask mandate as of June 11th. Please respect the decision of employees or clients who continue to wear a mask during treatment at the spa.

The Sanctuary Health and Safety Standard

Nurturing your well-being is what Sanctuary is all about. Our first priority is to ensure that you are safe, comfortable and relaxed on your visit with us.

Our equipment and common areas are sanitized regularly throughout the day. We’ve installed plexiglass in treatment rooms to keep guests and staff a safe distance apart.  We’re also staggering appointments to minimize crowding and allow time for proper disinfecting between guests.

Please do not book an appointment if you are feeling unwell.

Staff Screening

Before every shift, each staff member undergoes a full health screening, which includes a temperature check. They wear clothing that is only worn during their time at the spa.

During and after your visit

We continue to clean

A thorough sanitization of the clinic is completed every hour. Common areas and touch points, including door handles, wait rooms, washrooms and reception, are disinfected.

Wipe twice

We disinfect equipment and surfaces using medical-grade cleaners and protocols, allowing 15 minutes between appointments to ensure that sanitizing solutions have time to take effect.

At the end of the day

We bring in a professional cleaning service to clean the entire spa.

mask update - March 2022

Mask Update

This Ministry of Health requires all Registered Massage Therapy clients to continue wearing masks during treatment until April 27th.